Cancellations will incur a 10% deduction as transaction fees.
Contact us at nofikir.info@gmail.com or WhatsApp @8788608902 for cancellations, and expect a response within 24 working hours.
If you wish to cancel after dispatch, please decline the delivery upon arrival. Once our delivery partner updates the shipment status to “RTO (Return to Origin) initiated,” we will proceed with the refund.
Refunds will be issued to the original payment method within 5 to 7 business days.
Orders will be delivered in 4-7 days.
The Creator Closet offers a replacement guarantee for all products ordered online. Products will be replaced only in cases of manufacturing defects or damage during transportation.
If you are eligible for a replacement, please notify us within 24 hours of delivery of your order.
Before confirming an exchange, we will require proof of a defect in the product in the form of photos and videos of the package and its contents, including the shipping label on the box and the invoice slip inside the box.
If the product you have returned is out of stock, we will assist you with a refund. Refunds will reflect in the same account from which payment was made within 5 to 7 business days.
For all cancellations, a 10% deduction will be applied as transaction fees. If a cancellation is requested after dispatch, please refuse the order upon delivery attempt. Once our delivery partner updates the shipment status to “RTO (Return to Origin) initiated,” we will proceed to cancel your order and initiate the refund. Refunds will be credited to the same account used for payment within 5 to 7 business days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specific timeframe.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at {email address}.
Only regularly priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for any questions related to refunds and returns.